The important (but slightly less exciting) stuff.
This page covers all the details that keep things clear and fair—how your information is handled, how orders work, and what to expect when purchasing a handmade piece.
It’s all here to make sure everything runs smoothly, so you can focus on the good part: finding a ring you love.
PRIVACY POLICY
This Privacy Policy explains how your personal information is collected, used, and protected when you use this website.
Information I Collect
If you contact me through a form or email, I may collect your name, email address, and any details you choose to provide.
How Your Information Is Used
Your information is used only to respond to your enquiry, process orders, or provide information about my work.
Lawful Basis
I collect and process your data under legitimate interest (responding to enquiries) or to fulfil a contract (processing an order).
Data Storage
Your information is stored securely and only kept for as long as necessary. I do not sell or share your data with third parties.
Your Rights
Under UK data protection law, you have the right to access, correct, or request deletion of your personal data.
Cookies
This website may use basic cookies to ensure it functions properly and to improve your browsing experience.
Contact
For any privacy-related questions, please get in touch via the contact page.
TERMS & CONDITIONS
Products
Each item is handmade from natural materials. Variations in grain, colour, and finish are part of the character of the piece.
Orders & Payment
Orders must be paid in full before they are processed. Custom pieces may require additional time to complete.
Sizing & Responsibility
It is the customer’s responsibility to ensure correct sizing when ordering rings.
Intellectual Property
All content on this website, including images and designs, remains the property of this site owner and may not be used without permission.
Liability
I am not liable for damage caused by improper use, care, or wear of products.
Changes to Terms
These terms may be updated at any time without notice.
RETURNS & REFUNDS POLICY
Returns
You may request a return within 14 days of receiving your item.
Condition of Returns
Items must be returned unused and in their original condition.
Custom Orders
Custom or personalised items are non-refundable unless they arrive faulty or incorrect.
Refunds
Once your return is received and inspected, a refund will be issued to your original payment method.
Return Costs
Return postage is the responsibility of the customer unless the item is faulty.
If there are any issues with your order, please get in touch and I will do my best to put things right.